Customer care is our priority
At D for Dog we pride ourselves on our high level of customer care. We offer a one-on-one personalised service to all our customers from the moment you visit our online shop until the time your order has been delivered and you are completely happy.
Everypuppy should have a snugglepuppy!
Ordered a 'medi-vest' for our dog to wear following surgery. Arrived swiftly after initial order, high quality, washes well and has received positive comments from our vet. Would order from D for Dog again - thank you.
Jenny is without doubt a credit to your company. After my first ordered Red Dingo dog tag went missing in the post (presumably) I was quickly sent another which arrived today. The customer service and speedy responses to emails I received was second to none. Customer for life. Thank you.
Thanks again you have a wonderful web site easy to use and some lovely products my dogs will be happy on easter sunday thanks again xx
Ordered the surgical vest, well made item and great speedy delivery, would certainly order from you again.
Such a wonderful surprise to see Scrappie's new personalised food bowl all wrapped up securely and arriving in time for Christmas! Looks lovely and Im sure he will enjoy using it.
Thank you for an excellent product and speedy delivery. I will certainly use you again.
Absolutely amazing - first class website, 1st class products - I couldn't be happier.
Lovely thank you so so much for your help. Excellent company and customer service.
I would just like to say how over the Moon I am with Max's new bowl. Thank you so very much!!
The new tag and personalised bowl are wonderful - I am very pleased and Pickle is a very happy pooch!! :) Thanks!
I placed my order at 3pm ish yesterday, and received it today before 10am. It meant a lot to me to get this order so quickly as it was for my dogs ashes and the item itself is beautiful. Many thanks, and I shall be adding dfordog to my favorites.
Very pleased with the frisbee, great value and good service.
Delighted with my experience with this website, stumbled upon it and so glad I did, website easy to navigate, customer service really helpful and swift response, wonderful products. I ordered my Golden Retriever a Red Dingo hot pink collar with matching lead and they are robust and well made while being unique and of excellent quality. I intend to order again from you very soon, so many lovely things to choose from! Thanku for a friendly and informative website also.
We recieved the new balls today. Very good, and excellent service. Thanks, and look forward to using your site again.Just got back from the park to try them out, and he loves them. We already have the glow in the dark one, which is so good in the winter, and really quick to charge up. We think the Chuckit balls are far superior to anything else out there.
I have just received the dog bowl I ordered for my Irish wolfhound and am so pleased with it that I am ordering one for my other dog. Thank you so very much it is really brilliant and I am delighted with it.
Thank you so much for your prompt email which did reassure me. The bowl arrived on Wednesday. I was really pleased with the quality and the pretty pink roses looked stuning against her name. Thank you once again.
Just to let you know I love the personalised dog treat jar and bowl that was delivered today. Will look great in my salon!
A big thanks for the EzyDog Quick Fit harness. It fits Max as if it was made to measure. A truly 5 star service.
Many thanks for the two gorgeous bowls you sent for my little yorkies Roxie and Mitzi. I love the colours and the way you printed the names. Also thank you for amending the order at quick notice you are all brilliant and be assured I will be visiting you again and promoting your good name for the quality of goods and excellent customer service. Long may you reign bless you all.
Excellent service, great communication. The photo engraved glass cloud is beautiful, really impressed, will definitely use this site again. Thanks again D for Dog.
Really impressed with the service and products, I bought from D for Dog after reading excellent feedback so I thought it important to leave some myself :)
Once again fantastic service. Dog bowls are brilliant and give that extra special touch to feeding time. Great delivery time.Briliant. Thank you.
I have just recieved my dog tag just now and I am completly happy with my purchase fast delivery too, I will defanitly be saving this site to my favorites and using it again, many thanks D for Dog.
This is the first time I have used this website and would like to say I am very impressed. The personalised dog bowls are lovely and just a nice size for my 2 yorkshire terriers. I will certainly be using this site again in the future.
Fantastic service and fast delivery. The harness is wonderful Baxter loves it as I do not have to put it over his head like his old one, and getting him ready for walks is less stressful for him and I don't have to chase him round the room to get his harness on as I did before. Brilliant.
Excellent service. fast delivery too. Will be very happy to purchase more products. Thundershirt is a great fit, and our dog Skye had no problems wearing it, and even seemed very relaxed. Many thanks.
Excellent service, always helpful, honest and realistic about delivery times - and then consistently beats expectations. Providing a great service that is hard to find.
Real quick delivery. The personalised dog bowls are of very good quality, the lettering is good and the price was a lot lower than other suppliers. I'd recommend these to a friend. Extremely good service.
Excellent good quality products. Fast and efficient service offering a very impressive level of customer care. Thank you for all your help. I have already recommended you to other pet owners and will definitely be returning to your site.
A beautiful piece of work - very fitting marker for our much missed and special bullie - Doodles. Minor complaint was dealt with in a compassionate and understanding way. Many thanks for excellent service.
Fantastic delivery service, excellent communication. Item just as described, looking forward to testing out Thundershirt.
We would just like to thank you for you fantastic service. We ordered a collar and lead on sunday night and received it first thing this morning (tues) and what beautiful goods they are. We look forward to shopping again soon with you. Congratulations for giving your customers such a great shopping service.
Very happy with my dog tag thank you.
I received my plaque today, and was absolutely delighted with it. The quality of your product is exquisite, and the easy ordering via your great web site made it very easy to choose. It is always a sad time when you have to order a memorial, but seeing such a beautiful tribute to a much loved pet made me feel a bit better. I will not hesitate to recommend you to other pet owners.
Wow!!! What fantastic service. The collar and lead are lovely and have received loads of great comments and also asking me where they came from.
I received my memorial today, just wanted to let you know I am very pleased with it and to thank you for a excellent job.
Just to let you know I have just received the basket and am really pleased with it, it's lovely. Thank you for your caring attitude and I've saved you in 'my favourites' and certainly use you again.
Thank you so much for your early delivery of Holly's Restore Orthopaedic Memory Foam dog bed. It arrived this morning (Saturday) and she has already claimed it as her own. I am sure that this will aid her recovery a great deal! We are so very grateful for your kind assistance.
Well done D for Dog. I orderd some bowls which were lovely but the wrong size. D for Dog did not hesitate in me returning the bowls and promply returning bowls in the right size. Everything I have receved has been of first class quality. Will order from u in future. Thanks again.
I ordered the O'Tom Tick Twister late Thursday evening and it arrived today Saturday. So thank you for the prompt delivery. The tool is amazing to use, my terrier Millie had three ticks in her thick wiry coat, one tick being very small. Normally it would be a real chore to get them out cleanly, particularly the small ones. With the Tick Twister it took just a few seconds and each came off complete, leaving a small clean wound that could be treated with an antiseptic and with no distress to my dog. Absolutely brilliant tool which I will carry with me on all our walks from now on. Thank you.
Absolutely brilliant. I wish I had known about this EzyDog harness before. Easy to put on, easy to adjust, it looks really good and most of all Floyd my dog looks really comfortable wearing it. I have just ordered another one for a friend. Many people comment on how good the harness looks on. I received my harness within days of ordering, so thank you for the wonderful service.
Brilliant concept! What was once a boring necessity is now a trendy accessory any dog would be proud to wear. Finlay is wearing his Red Dingo collar and fabulous ID tag.
Excellent service from D for Dog. My dog loves the chuckit mini ball launcher, she only has a small mouth so it is good that you cater for small dogs. Quite expensive for the launcher and the balls, be careful not to loose the balls lol!!
I got my collar in under 24hrs and its perfect - thanks very much. Brilliant site will be buying from you again without doubt - absolutely fantastic service.I think people should know what a great site this is and I will be recommending you to all my dog loving friends.
Eat better and drink better bowls: Fantastic quality product and worth the price. Delivery was next day! My elderly GSD is recovering from surgery for a twisted stomach and must eat and drink slowly so these bowls are literally a life saver!
Product neat and light. Our Ben thinks its great. Only two days to be delivered. Will be using this company from now on.
Heart Ash Keepsake: What a lovely product - perfect for allowing us to keep Pasha with us at home and what outstanding service - from order to delivery only 2 days. Cannot recommend this product or D for Dog highly enough.
Once again we have to thank you on your fast and friendly service, we love the pink glitter star ID tag we brought Sheba and the engraving is second to non. Sheba looks lovely wearing it, and it really stands out. Many thanks and 5 stars to you.
Thank you for such a prompt and efficient service. Our pointer Nala is 14 years old and suffers with arthritis. As soon as we put the new bed down (Restore orthopaedic memory foam dog bed) she was straight on it - and hasnt wanted to move since!
Very pleased with these great quality items and so impressed with the speed of delivery (less than 24 hours from ordering!). Will definitely order from you again and highly recommend D for Dog. Thank you.
Wow! What a fast service! Unfortunately, my dog, Bolly, got to the post before me and proved just how tasty those cards are... so I will have to order some more! So, all in all, great products, great service! Thank you.
Another quality product from this great site. From order to delivery it was an absolute dream, thank you again for all of your help, both professional and kind. Wouldn't hesitate to recommend D for Dog to anyone who needs that special doggy something.
I just want to say a big thank you for my beautiful Heart Ash Keepsake. I only ordered it from you two days ago and it arrived today. That's what I call excellent customer service. Thank you so much!
Guys, what a fantastic, super fast service. The products are fashionable yet very good quality, secure and comfortable. Dog and owners extremely impressed. Thank you very much!
Ordered another of these tags for my new puppy. Once again brilliant quality and fast delivery :)
To-day I received new red dingo tags for my dog. I am very happy with this purchase and impressed with the quality of the items. I am sure that they will last my dog for many years to come. Thank you.
I recieved my memorial yesterday and im very happy with it you have done a brilliant job it is well above my expectations (im quite dubious about ordering from the internet, sorry) some of the prices i was quoted in local shops and stone masons was £300+, so thank you very much, for such an excellant job well done
I got this tag to replace the one that I got at Pets at Home. The colour started to come off after 4 weeks!. This tag is brilliant, very chunky and looks very good quality. The choice of colours and styles are great i got the light blue paw print. Size is good and you can fit on lots of info (not full address but house no. and post code as well as surname and mob. no.). Would give 10 out of 10 and recommend.
I'd just like to say how pleased i am with your service. I ordered the items on a Tuesday afternoon and they arrived Thursday morning, fantastic! The collar and leads are of excellent quality and just as i wanted. I'd recommend you to everyone. Thanks for the speedy service!
From the date of ordering my pet memorial to the date of taking delivery, took eight days, very pleased with the quick and efficient service, particularly after another company let me down with my order, it took the other company the same length of time to notify me that what I'd ordered was not in stock. Well done D for Dog.
Using the Trimline collar in place of the rigid e-collar has made my dog, Bob, much more comfortable and much happier. Thank you. Thanks for the speedy delivery too!
Great customer service to match the wonderful site. The range of goods is unmatched in my opinion - more people need to be aware of this site! I came across it through a google search that led to the forum, from there I looked at the shop and so glad I did. There are a lot of unusual things that I love.
Many thanks yet again for a speedy delivery and friendly service. I never have anything but praise for your shop.
Ordered goods monday pm goods were delivered am tuesday this week what a great service now 2nd time placing orders would recomend gold star service.
I received the collar for my dog. It is beautiful; excellent quality, great design, and affordable. The customer service has been wonderful too. I'm going right back on your site to see what's available for my other dogs! Thank you.
Thank you for your 1st class customer service, a fast efficent, professional company, on the two times I have used D for Dog in very sad circumstances my orders have be given a very friendly response, the item was 1st class, delivered promtly and well packed, very many thanks once again.
I just wanted to say how impressed I was with your service. I ordered some Orbee Balls for my Springer from your site on Sunday night and they arrived very promptly on Tuesday morning! I'm now off to have another look at your shop to see what other goodies you have! Many thanks!!
When having problems paying I received two very prompt emails in return which enabled me to purchase the item and amazed when it arrived the next day! Very pleased indeed and also the price was marvellous. Will definately purchase items from dfordog again.
Unbelivable service, ordered 16/1 at around 2pm and recieved the next morning before 9am. Regarding the coller itself, quality looks great and seems to be doing the trick stopping Bilbo from pulling my arms out of their sockets, early days as yet. Would definately recommend.
The last day for Christmas orders was Thursday 18th December but that didn't matter as we just want to try this out to see if it helps my little wobbles... we ordered on Friday 19th December and the Senior Support turned up first thing this morning (22nd)!!! Thanks and Happy Christmas.
Excellent service from this website. Ordered on a Sunday and received email on the same Sunday saying goods would be posted. Received 2 days later. Well packaged, very professional and seem to give a very personal service. I am on site again looking for another purchase.
The squirrel patrol hoodie is the cutest thing I have ever seen! Super quality, worth every penny!
What fantastic service. I received my goods in under 24 hours! One very satisfied customer who will be back for more orders (love your website) and one even more satisfied doggie who's a lot more comfortable now! Well done, we are both well impressed and more than happy with D For Dog!!
I think you may be infallible! Another order swiftly delivered with great photo quality. Think I might buy a bag for everyone I know.
Ordered Thursday night, arrived Saturday morning, photo quality fantastic, so chuffed we have placed another order tonight and will recommend to others :-)
Excellent communication. Great product and fantastically quick process and dispatch of goods. Will definitely keep in my favourites.
Brilliant speedy delivery, will definatly return to you website.
I ordered these items and they were here within two days - very impressed with the service. Benji looks lovely in his matching collar, lead and harness - lovely colour. The lead is fantastic - love the stretchy bit in it. Thanks for the wonderful service D for Dog.
Great Harness and very good customer service. Ordered on Tuesday evening. Got it on Thursday morning. Thank you.
Fast, efficient, professional service. Good communication. Hassle free transaction & I'll be sure to visit your website again. Many thanks!
Stunningly quick service yet again, thank-you! Mollie looks great in her new collar, and is really comfortable in it. As usual with EzyDog the quality is really good, Mollie swims so it's great to have a collar unaffected by water, and the reflective strip is handy at night. It's also incredibly easy to put on and take off compared to fiddling with a normal buckle. Top notch :)
I would like to thank you for the first class service and high quality of the product (memorial stone). It has been a very good experience (under the circumstances) dealing with your company. The memorial stone really is tasteful and the quality is first class. Thank you - highly recommended.
I am going to recommend you for a 'great service' award! It's such unusual nowadays to receive such prompt and efficient service. Thank you! I have been so impressed with the level of customer service I recently received from D for Dog. This far exceeds any other site I have recently made purchases through on the internet. Well done!
I am very impressed with your company, your service, and the product supplied. Thanks very much to you,and be assured I will be dealing with you again, and mentioning you to friends.
Not only are your Orbee Tuff balls cheaper than elsewhere your service is outstanding - they've arrived this morning less than twenty four hours since I ordered them! Both my Lakeland Terriers are confirmed 'Orbee' enthusiasts - they are such excellent balls I keep having to buy new ones as I give them away!
I cant thank Jenny enough for her thoughtfullness and help. I'll definitely be back and recommend to everyone.
Great products, even better service and customer support. Having tried other sites I wish I had not bothered, I would recommend D for Dog to anyone.
These bowls are fantastic! I can't believe the difference this has made to Belle's eating. She's actually chewing her food instead of gobbling it all up in a matter of seconds. Highly recommended!! Thanks for a really fast delivery, arrived in just one day! Excellent customer service.
I ordered the drawstring bag as a swimming kit bag. Very good print of my dog on it. Really quick delivery too. Thanks for the great service as always.
Thanks for providing an outstanding service. I was kept informed of my orders progress via e mail at every step from design to completed stone, which was a nice, personal touch. The stone itself looks beutifull, and was better than we had ever hoped.
Thank you, once again a fast and friendly service. I have recommended you to all my doogie owner friends.
Really fast delivery, good quality products, thankyou.
Thank you for our dog bowl - it's amazing.
Great quality very stylish camo collars for our very active outdoor loving pair of cocker spaniels. 1st class service very quick delivery many thanks.
The product arrived promptly and is now in our garden as a reminder of our "star dog", Max. Customer service is second to none. An excellent company which I shall definitely use again.
Thank you for the expert sizing advice. It fits perfectly and Alfie looks great. Excellent service.
Just a quick e mail re my order, just to say many thanks for a quick delivery to my order would recommend to others.
I only ordered this item on thursday afternoon and it arrived early on saturday. Very prompt service!
Firstly, I have to begin by saying from your response how genuinely apologetic you are, it is not very often you come across this within customer service; you are a credit to this company. I would like you to pass this reply on to your Manager. The customer and after service shown towards me by you and D for Dog, keeps my belief alive that the customer values are the priority. I will have no hesitation with shopping with your company for a second time, because of the personal service shown towards me overall. I will also promote your companies customer service, not only to my family, but to many of my friends as well. Thank you for you service.
I just wanted to say a big thank you for the order I have just received via my father in England. The collar and lead set is adorable and of excellent quality. The weekend bag is already in frequent use when we visit friends for the day and Cassie loves the Dog Deli treats. Thank you very much, I will recomend you to all my friends.
Just had to say how lovely Buster looks in his lovely bandana. Quite a hit with the girlie dogs on the school run!! Thanks again for a great product.
The delivery and service from D for Dog was great, the cushions arrived trouble free and with a smile. The cushions look great!
I just want to let you know I received my beautiful Edge-lit engravings of Timmy, Candy and Tammy much earlier than expected. Thank you so much for rushing my order through and for producing such lovely replicas from the photos I submitted. Very good quality and excellent customer service yet again. Thank you D for Dog.
Superb service! Extremely quick, excellent communication and wonderful quality product. Will be adding your site to my favourites!
Thankyou so much for the speedy service, I couldn't believe how quickly you turned this order around. I am delighted with the mug of my two, and will place an order for further ones, as I know some children who will be delighted to use these. Also shall have a look around your site to see what other treasures you stock. Will recommend your site to my friends.
Thank you so much for the excellent service - Benji's new collar and lead are beautiful and very well made.
Thankyou for the delivery of a great collar not only fantastic leather but also looks great on. You have helped solve a massive problem of trying to find a collar which best suit my dog.
Truffle's bespoke collar is beautiful, not only is it excellent quality, it is remarkably good value and very unique. Your attention to my order and your communications with me were highly professional and attentive at all times, and I thank you very much for that. I will be back again, and will recommend you without hesitation.
Thank you for the delivery of the snuggle beds that arrived today. I bought them for both Gwen and Merlin to sleep in during car journeys whilst strapped into their harnesses. They fell fast asleep in them straight away and a peaceful journey was had by one and all!! Many thanks.
The quality and finish on these tags is absolutely superb. I have purchased similar ones before, but they were never as solid and hardwearing as these! Also - fantastic level of customer service. Will be shopping here again very soon!!!!
I received Barneys tag today and its brilliant!
Thanks very much for your prompt help - I am absolutely delighted with your website and service.
Just to say thank you for the very prompt delivery of the dog bed, which I am very happy with. Bella loves it!
Thank you very much for all your communication and help! I would like to compliment your organization's customer services! They are the best I have come across!
Fantastic dog site, one of the best I have seen so far (and there are loads of them!).
Excellent service, despite my getting things wrong. Jenny steered me in the right direction, very patiently, and everything was handled in a way befitting a specialist company.
Read about you in Bowzer and checked you out, just wanted to say, I love
I am delighted with my dog tag. I will definitely recommend you to my friends.
Great product, quick delivery, very pleased thankyou!
I wish to thank you for my latest purchase - a lovely warm jumper for my little girl, Mia. I couldn't believe it when the postman delivered it 2 days after I submitted my order! That's what I call super customer service. Thank you D for Dog - I have never been disappointed with any of my purchases - you're the best online store I have ever visited!!
I am very pleased with the products we have purchased from you and will definitely recommend you to everyone that we know.
Thank you so much for all your correspondance regarding the doggie Christmas cake I have ordered as a present for a friend. It's so refreshing to be kept informed as to what's going on! My dog Barney loves his natural treats, and he's looking forward to trying out all the different flavours. I have never received such wonderful customer service, thank you all very much.
What a great site, fast delivery, and the dog biscuits look tasty, definitly recommend this site for anyone buying treats for their dog.
I have recieved the ID tag and it is beautiful. I will take a picture Xmas day with Kia wearing it. Brilliant service! I am one happy customer!
What brilliant customer service - thanks a million.
We received our Canny Collars in super fast time, very very pleased with the speed of transaction and delivery.
I received the tags today and I was very impressed, they are solid and beautifully finished and arrived only a few days after purchasing. Thank you very much for a wonderful service.
I think your website is wonderful. I will recommend it to all my doggy friends.
Just thought I'd let you know that I got my order this morning and it is absolutely fab. I've already placed an order for two more and have told all my freinds and family who all want ones with their dogs on now - have sent them the link for your site. Thank you.
Thanks for all your help and correspondence. I work for an animal welfare charity and will definitely recommend your site to the doggy people I know.
I have been very impressed with your customer service (and all of your fantastic products), so much so that I will definitely be ordering again from yourselves.
I'd just like to say that your products are lovely...after I'd had Satan's photo put on the mug, I showed it to my neighbour and then he ordered 2 :-)
I just thought I would let you know that my bracelet arrived and is absolutely gorgeous - my dog's beautiful face in gold is about as good as it gets!!
Just wanted to say thank you very much for the mouse mats. I am really chuffed with them, my mum and dad will love them.
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