Great service. Fast delivery for a personalised item .Let down by the postal service for the original order but when I contacted Jenny a replacement was here within 2 days. Have already recommended to friends.
This was created and posted out so quickly and I was thrilled with the design and contents. I worked on my tapesrty of my puppy for just over a week before it was completed and then I had it framed! It was well worth the money and I am so proud of my 'art work'! I plan to purchase this kit annually so I can record my little dogs growth in stitch!
The kit is good - ideal for a beginner. Especially like how all the exact wools are provided.
BUT - the print on the canvas is too near the edge and it is fraying badly, I am in danger of it fraying into the tapestry print, even though I have attempted various ways to stop the fraying.
Hi Cheryl, thank you for your review. The edges should not fray or be too close to put the tapestry in any danger. I made one of these myself last year and certainly had no issue with fraying. Please email us a photo if you are worried and I will be happy to take a look.
Rating:
Great Kit
Saturday, 28 May 2016 | Vicky
Absolutely fantastic customer service, very quick to reply as I wanted to change the photo of my dog that was used for the tapestry kit and it was sorted very quickly. I haven't started the tapestry yet but good value for money and the quality of the tapestry wool is brilliant! Overall 5 stars for everything, customer service, brilliant product and quick to despatch! ⭐️⭐️⭐️⭐️⭐️
