As soon as she saw her bed, Amber, our 9 year old German Shepherd, went straight into it and lay down very happily with her chin on the side. She clearly loves it and is very comfortable. I purchased it because she seemed to be getting a bit stiff. The memory foam has made a big difference so I'm sure it's helping to support her joints. A very friendly and helpful service from D for Dog. Very efficient and swift delivery. A great company to deal with.