One of the buckles broke afer a week or so and after emailing the company I received a prompt reply from Jenny, saying the company would dispatch another. I received a new harness a couple of days later - excellent service!
I rang and spoke to a very friendly and knowledgeable lady, who recommended this harness for my 15 month old cocker spaniel. I am delighted with the quality of the product and especially the fit. How refreshing to get helpful personal help on the end of the phone.
Excellent purchase, I would recommend this harness to anyone who has a dog that pulls hard. I have a jack russell, who typically wants to run everywhere rather than walk. The front clip on the harness turns the dog enough to gently break his stride. It takes the pressure off his windpipe and does not rub him or cruelly pull tight anywhere, a problem I have had with other harnesses. My advice would be to follow the easy measuring guide, as these harnesses fit snugly and accurately. Bobby is far more relaxed on walks now and so am I. Fantastic service too, item was received very quickly, thanks.