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Privacy Policy

D for Dog has created this privacy policy to demonstrate our commitment to your privacy. By using this site you are accepting the practices described in this privacy policy.

D for Dog does not disclose customer information to third parties other than when orders are processed via third parties as part of the order fulfilment or to our review partner, Trustpilot. Third parties are not permitted to disclose any of our customer's details to any other third party or use customer details in a way that is not related to order fulfilment or review collection. D for Dog never discloses information to third parties for any reason other than fulfilling orders and collecting reviews. The only time we would share information is if we were permitted or required by law.

Cookies are used on this shopping site to operate the shopping basket and other essential functions of an ecommerce website. Our ecommerce software uses cookies as sparingly as possible. In fact there are only two cookies created by the ecommerce system:

The "PHPSESSID" cookie is required so that the site can recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.

The "session" cookie is for retaining information so that returning customers can access the contents of their shopping basket. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie.

Trustpilot third party cookies are used to split test widget placement.

Information such as your address, phone number, email and so on are strictly used only to process your order, notify you about the status of your order, or send you our newsletter if you have chosen not to unsubscribe. Other than to give you information relating to your order, we will not send you any unsolicited marketing material at all. Only subscribers to our newsletter will receive emails from us about site news and promotions. Subscribers can of course unsubscribe at any time.

Data collected by this site is used to:

a. Take and fulfil customer orders

b. Administer and enhance the site and service

All debit or credit card information is entered via our payment processor's secure PCI DSS compliant server. We do not store or collect any complete debit or credit card information.

This privacy policy may change and we reserve the right to make changes. Any changes will be made to this page so that all our visitors and customers can review our privacy policy at any time.

If you have an enquiry about our privacy policy, please contact us contact@dfordog.co.uk

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