Delivery was very quick, would have preferred letterbox friendly packaging for the lead, rather than a box, (my husband had to chase after the post because we missed it by minutes). The lead is excellent quality, lovely soft material, the handle is absolute bliss on my arthritic fingers, my dog pulls a lot so this has made a real difference. Tried it in the dark and reflective side stands out very well. Good strong clip too. Typical great quality from Red Dingo.