I was extremely happy with both the customer service before I ordered the coat and the quality of the coat when it arrived. The coat arrived in the expected time frame despite there being a Bank Holiday after I placed my order. Unfortunately, since then, the weather has changed and so my dog has yet been able to try the coat out but the quality of the material reassure me that we will be very happy with the outcome.
D for Dog customer services really is first class. Helpful, informative and easy to confact. Fortunately the coat that I ordered for my greyhound arrived in time for the hot weather around Easter. I was so happy that we could trial it then. Greyhounds are prone to heat stroke and having this Therma Low coat enabled us to go out and enjoy the sun without any ill effect to Bryn. If the coat stated to dry out I just refreshed it with some more water. He remained comfortable throughout that time. After another walk that had started off really cool and then warmed up Bryn also warmed up.I then put the coat on him and he rapidly cooled down. I am so pleased that we have this cool coat. I wish that I had known about them to use on previous dogs.I Many thanks to D for Dog.
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Dog cool coat
Thursday, 23 August 2018 | Ronnie
This is a great product that makes life for a dog in hot weather much easier and happier .once I ordered these coats they were delivered quickly and are a god send
Communication was spot on. Delivery was very quick. Product appears to be well made. I can not state if it worked or not because I havenít had the opportunity to try it out yet the English weather has changed but I have every confidence that it will do the job.
Really pleased with the cooling coat. The material is thinner than I'd expected meaning that it is really flexible & my dog seems to find it extremely comfortable. Some cooling coats seem to be quite thick with foam-like material whereas this is more like a synthetic chamois. Stays cool for hours once wetted & easy to see when it starts to dry out & needs re-wetting. We needed a bespoke fit & it's perfect! Thank you.
I'm very pleased with the Thermlow cooling coat that I ordered for my Rough Collie. I had to order a bespoke coat as his large 'mane' and deep chest made the standard sizing too small to fit him without a struggle.The help and reassurance that I had from customer services, and the person that actually makes the coats, was excellent. The coat arrived 10 days later, and it fits him very comfortably and securely. Within a very short space of time he had forgotten that he had it on and was happily running around playing football, except that this time he didn't get too hot and bothered. It has been a godsend in this very hot weather, and is well made and easy to use. Thank-you D for Dog!