I contacted Jenny to ask (a lot of) questions about the thermolow coat for my Lurcher, Jay. She was very patient and explained everything I needed to know. She all kindly ensured the order was with me in double quick time, so allow me to take the coat on holiday with us. The coat is easy to use, and fits well, which is not always the case for a Lurcher, due to their shape. Would definitely recommend on the basis of customer service and fit - canít comment on the effectiveness as yet, as it hasnít been warm enough to try it since!
We bought a Therm low cooling vest for our elderly labradoodle who had been suffering greatly with the heat, wow what massive difference it has made to him, he is now so much more active and no more panting day and night, what a brilliant product, fantastic that we could get a tailored fit for him, thank you so much.
Very happy with my purchase. It looks good and the fit is great on my dog (was made to measure). It has helped keep him cooler on our walks in the hot weather. We have had a lot of compliments from fellow dog owners when we have been out.
Was recommended to get a cool coat by my Vet. It was an expensive purchase as I have a big dog but it is worth every penny. He is very comfortable wearing it and it has taken away my worries that he is too hot, especially travelling in the car. It really keeps him cool and lasts quite a few hours. He thinks he looks cool too! Would certainly recommend this product.
The vet advised a cooler coat for my new rescue dog as she has a thick black coat. The ThermLOW Dog Cool Coat is fantastic ! Easy to use and compact. My dog and I wouldn't be without it and she even wore it inside on the very hot day !
I was extremely happy with both the customer service before I ordered the coat and the quality of the coat when it arrived. The coat arrived in the expected time frame despite there being a Bank Holiday after I placed my order. Unfortunately, since then, the weather has changed and so my dog has yet been able to try the coat out but the quality of the material reassure me that we will be very happy with the outcome.